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 Update Contact Info Tool This online tool is for South Carolina Healthy Connections Medicaid members to provide current contact information. Any contact information changes that you provide will replace what is currently in our system. You will need the following information to submit updates to your contact info.

  • Social Security number (SSN) or Medicaid ID (MID)
  • First Name
  • Last Name
  • Date of Birth

 Click here for frequently asked questions.

By using this quick tool, you agree to the following terms and conditions:

Warning! This system contains U.S Government information. By using this information system, you are consenting to system monitoring for law enforcement and other purposes. Unauthorized or improper use of, or access to, this computer system may subject you to state and federal criminal prosecution and penalties as well as civil penalties. At any time, the government may intercept, search, and seize any communication or data transiting or stored on this information system.

We’ll keep all the information you provide private and secure, as required by law. To view the Privacy Act Statement, go to SCDHHS.gov.

 Are you updating contact information for yourself or someone else?

 

 If you are updating your address, does the new address apply to everyone in your household?

 

By using this quick tool, you agree to the following terms and conditions:

Warning! This system contains U.S Government information. By using this information system, you are consenting to system monitoring for law enforcement and other purposes. Unauthorized or improper use of, or access to, this computer system may subject you to state and federal criminal prosecution and penalties as well as civil penalties. At any time, the government may intercept, search, and seize any communication or data transiting or stored on this information system.

We’ll keep all the information you provide private and secure, as required by law.   To view the Privacy Act Statement, go to SCDHHS.gov.

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Please enter information about the person whose contact information is changing. Any contact information changes you provide here will replace what is currently in our system.

Note: A Social Security Number of Medicaid Identification Number must be provided. If you do not have this information, please contact the Healthy Connections Member Contact Center at 1-888-549-0820 to make this change. It is open from 8 a.m. to 6 p.m. Monday through Friday. Days and hours may vary due to state holidays and inclement weather.


What type of address needs to be updated?

 
Are the home and mailing addresses the same?

 




Applying to register or declining to register to vote will not have any impact on your Medicaid eligibility or the quality of service you receive from this office. If you would like help filling out the voter registration application form, we will help you. The decision whether to seek or accept help is yours. You may fill out the application form in private. Your decision about registering to vote will remain confidential and be used only for voter registration purposes.
If you believe that someone has interfered with your right to register or to decline to register to vote, your right to privacy in deciding whether to register or in applying to register to vote, or your right to choose your own political party or other political preference, you may file a complaint with the SCDHHS ADA, Privacy, and Civil Rights Official. Please call (888) 808-4238, email civilrights@scdhhs.gov or send mail to the Privacy Official, Office of Civil Rights & Privacy, SCDHHS, P.O. Box 8206, Columbia, SC 29202-8206.
 
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Please be advised that if you choose to exit without submitting your information, the Update Contact Info web form will be deleted, and you will have to start a new Update Contact Info web form if you wish to change contact information at a later time.

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