A: Healthy Connections Medicaid uses your address, phone number and email address to contact you regarding your Medicaid eligibility. If we do not have current contact information, you may miss out on important information about changes in your eligibility or your eligibility ending.
Q: What if I don’t have the info being requested?
A: You will need to supply the info indicated by the mandatory fields
to submit changes to your contact information. If you do not have the information being requested, you can contact the Healthy Connections Member Contact Center at (888) 549-0820. It is open from 8 a.m. to 6 p.m. Monday through Friday. *Days and hours may vary due to state holidays and inclement weather.
Q: What happens after I submit contact info changes?
A: SCDHHS will update your contact information in your case. Any contact information changes you provide here will replace what is currently in our system.
Warning! This system contains U.S Government information. By
using this information system, you are consenting to system
monitoring for law enforcement and other purposes. Unauthorized
or improper use of, or access to, this computer system may
subject you to state and federal criminal prosecution and
penalties as well as civil penalties. At any time, the government
may intercept, search, and seize any communication or data
transiting or stored on this information system.
We’ll keep all the information you provide private and secure, as
required by law. To view the Privacy Act Statement, go to SCDHHS.gov.